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Privacy statement

Comith always processes your personal data in accordance with the General Data Protection Regulation (“GDPR”) and the provisions of federal and Flemish regulations regarding the protection of natural persons with regard to the processing of personal data.

1. Who are we and who is responsible for the processing activity?

Comith attaches great importance to your privacy and the careful handling of your personal data. In doing so, we always respect the requirements of privacy legislation, as determined by the General Data Protection Regulation (GDPR). With this privacy statement, we wish to inform you about the processing of your personal data.

If you have any questions or comments regarding this privacy statement or the protection of personal data by Comith, you can always contact us via the channels mentioned in section 9 of this privacy statement.

2. Why do we process your personal data and how long do we keep it?

Comith processes your data in order to:

2.1 GENERAL

On our website, you can request information via the contact form. We process your personal data for this purpose.

  • Which personal data do we process? -Identification and contact details such as name and email address.
  • How do we obtain this personal data? -Directly from the data subject, via the contact form.
  • On what basis do we process this data? -Based on consent.
  • How long do we keep it? -As long as consent is not withdrawn and as long as it is necessary for this data to be retained for administrative purposes.
  • With whom can we share this personal data? -This data is only shared with internal departments.

3. Sharing of personal data?

Personal data obtained via the website is not shared with third or external parties. We only share data internally for the purposes of administrative processing and service provision.

Your personal data may, if necessary for the provision of services or due to a legal obligation, also be transferred to or consulted by government institutions or other third parties. We enter into a protocol or agreement with these government institutions or third parties to ensure that your personal data is processed in accordance with relevant privacy legislation (including the General Data Protection Regulation, hereinafter: “GDPR”) and the standards of Comith.

Comith retains marketing data for a maximum of 3 years after the last moment of contact.
Invoicing and contract data are kept for at least 7 years (legal requirement).

4. How do we secure your personal data?

Comith makes every effort to prevent misuse, loss, unauthorized access, and other unwanted actions involving your personal data. To this end, we implement appropriate technical and organizational measures so that the processing meets the requirements of national and European legislation. In the event of an unforeseen incident involving your personal data, Comith will always inform you in accordance with legal provisions.

5. What are your rights & how can you exercise them?

Comith considers it important that you always maintain control over the processing of your personal data. Below you will find more information about the various rights you have regarding the processing of your personal data:

  • Right of access: you have the right to access all personal data we process about you. You can also obtain a copy of this data, which we will send to you in paper or digital format;
  • Right to rectification: if the personal data we hold about you is inaccurate or incomplete, you have the right to have this information corrected or, given the purposes of the processing, supplemented;
  • Right to restriction of processing: in certain cases, you have the right to restrict the processing of your personal data. This means that the personal data may only be stored by us and processed only for limited purposes. If you would like more information about these specific cases, please contact our data protection officer;
  • Right to data portability: as a data subject, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format or to have it transferred to another controller;
  • Right to object: if you believe that your personal data should no longer be processed due to your specific situation, you can object to such processing in the context of our products and services offered in the public interest;
  • Right to erasure: you have the right to request the deletion of your personal data if it is no longer necessary in light of the purposes of this privacy statement or if you withdraw your consent for the processing;
  • Right to withdraw your consent: if we process your personal data based on consent received from you, you can withdraw it at any time.

Depending on the processing and the legal basis for that processing, it is possible that certain conditions or restrictions are linked to the exercise of the aforementioned rights.

6. Contact

If you have any questions, wish to file a complaint, or want to exercise your data protection rights, you can contact the data protection officer of Comith via gdpr@comith.be
You also have the right to file a complaint with the Data Protection Authority (GBA) via www.dataprotectionauthority.be

7. Changes

The privacy statement applicable to the processing of your data is always the statement you see at the time you visit the Comith website. Comith reserves the right to adjust this statement if necessary.

8. Cookie Policy

Comith’s cookie policy can be found on our website.